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How can I contact CHANEL E-SHOP Customer Service?

If you need assistance with the CHANEL E-SHOP, please contact our Customer Service through the following methods during our operating hours. 

  • Customer Service Hotline: +65 9385 5242
  • Customer Service Centre > Contact Us
  • Customer Service Centre > Order Status > Message Us
  • CHANEL Customer Service Email: e-shop-sg@chanel.com.sg
    (Operating hours: Monday to Friday 10.00 a.m. – 7.00 p.m. excluding Public Holidays)


If you have any questions about CHANEL outlets, operating hours, or contact Information, please visit CHANEL's official website for more information: https://www.chanel.com/sg/